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Customer support

Manage your policy online, explore helpful resources and get expert assistance.

We’re here to help

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Manage your policy online

Allianz Trade Online makes it easy to manage your policy online,
either on desktop or mobile device.
 
Login to Allianz Trade Online
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Access our customer library

Find useful guides to help with tasks like applying
for credit limits or filing claims
(once logged in select the library icon at the top of the page)
Access the library

Discuss your policy

You can send us a message, and even attach files, anytime, using Allianz Trade Online
(once logged in select the contact icon at the top of the page),
or speak to an adviser by calling our dedicated Customer Line team.
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Share buyer financials

Give your company, or your buyers, the best chance of agreeing the right insured credit terms by sharing the latest company financials with us.

 

Share financial information
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Discover API services

Use our set of API services to automate exchanges with Allianz Trade for simpler, faster and more accurate credit management.
 
Learn about API integration
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Give customer feedback

We are committed to providing a professional, high-quality service with honesty and transparency. If we fall short, please let us know so we can address any issues quickly.