As part of our series for International Day of People with Disabilities, we spoke with Axel Bitzer, a colleague who has overcome significant challenges to continue leading with resilience. Axel, who has been with the company since 2015, shares his inspiring journey of adapting to life after a life-changing accident that led to paraplegia. He reflects on the leadership skills and personal strength that have helped him thrive both professionally and personally. Axel also highlights the workplace accommodations that have supported his success, from accessibility adjustments to technology tools, and emphasizes the importance of fostering a truly inclusive work environment.
Can you introduce yourself and tell us a bit about your journey?
I joined Allianz Trade in 2015 and have held various positions since then, from regional bank relations manager and business development manager in 2018 to head of department telesales since last year. The support I have received has been instrumental in my professional growth, particularly since my accident in 2020, which led to paraplegia. I am now an active wheelchair user, and while this journey has brought challenges, it has also underscored what truly matters in life. My motto, “Cannot be done, does not exist,” continues to guide me every day as I work toward my personal and professional goals.
What specific changes or accommodations have made a significant difference in your work life?
From day one, I received full support from my wonderful family and the great colleagues at Allianz Trade. I never felt that I was treated differently because of my disability. Combined with my drive, I am now working at full capacity and was given the confidence to lead my own team last year. As for specific needs, my desk should be accessible for a wheelchair, which has always been accommodated at Allianz Trade offices. In our Hamburg office canteen, for instance, they arranged a table with four legs instead of the standard one-center-leg table so that I could sit more comfortably with my wheelchair’s footrest. Additionally, I received approval for dictation software to assist me with longer texts due to my limited hand function.
How can we change societal perceptions of disabilities?
People with disabilities are often prematurely judged and defined by their limitations, which can lead others to overlook the strengths and abilities they bring. Companies can make good use of these strengths, and I am dedicated to fostering a more positive, opportunity-oriented view of disability without losing sight of the reality of challenges. I want to be a role model for people with both visible and invisible disabilities, approaching others with positivity and openness. It’s about showing empathy without slipping into mere compassion, which is a crucial difference in building mutual respect and understanding.
In your opinion, what does an inclusive workplace look like for people with disabilities?
Thanks to the company’s integration management process, I’ve seen firsthand that Allianz Trade already does a lot to help employees transition back to work smoothly. For me, the key to an inclusive workplace is open communication. Only through mutual awareness and understanding can all parties provide the best possible support and adapt to individual needs. When employees feel understood and valued, they are empowered to contribute fully.
How has your disability shaped who you are today?
My accident in 2020 was a huge shock, particularly as a father of two small children. Adjusting to a “new normal” was—and continues to be—a primary goal in my personal and professional life. My positive mindset has always been a core trait, and it helped me accept the new situation early on. I believe this acceptance is the foundation for setting new goals and working my way back step-by-step. Character traits like resilience, boldness, and positivity were further strengthened by this experience, shaping me into who I am today.
How do you perceive Allianz Trade as an inclusive employer?
I am very grateful for the support and trust extended to me by Allianz Trade. The company already offers a lot in terms of integration and inclusion. But as I often say, it starts with self-initiative and open communication. Once these elements are in place, we can figure out what support looks like in practical terms.
Is there something you expect from Allianz Trade to change?
Allianz Trade does a great job, but there’s always room for improvement. I believe we can learn from cases that didn’t go as well as mine to make future experiences smoother for others. For instance, I would love to see our managers more intensively trained on the diverse needs their employees may bring, especially before stepping into leadership roles. In Germany, the employee networks have already begun conversations with management teams for #Lead, focusing on diversity and inclusion.
What strategies can we employ to better educate others about disabilities?
Since 2021, I have been involved in the Beyond employee network, which raises awareness around disability inclusion and works toward making Allianz more accessible, both physically and digitally. Many activities and initiatives have already emerged from our employees, but closer cooperation with relevant departments could enhance these efforts. To increase awareness and acceptance, I believe it’s crucial to continue informing and sensitizing our managers about the realities and strengths of employees with disabilities.
